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Let’s face it, organizations love website and application data. While the number of users who “hit” your website applications may be important for understanding how well your marketing campaigns are going, when it comes to your search applications the number of time each of your
subscription and premium sources are “hit” may be more important when the fiscal end of year rolls around. Justifying the expense for those high-priced subscriptions by showing application and source usage, clickthroughs and errors is a valuable resource in and of itself.
Explorit Everywhere! tracks:
- User Queries – this is the number of daily and hourly queries sent to each source. If your researchers are only searching a handful of sources and often excluding the rest, you may decide that some of those resources are superfluous.
- Actual Search Expression – what did researchers search for? Did they find the results they were looking for by clicking through to the result?
- Documents/Results – this shows you how well the source connectors, and the source itself, is performing. Sometimes a connector should be re-evaluated for how it searches a source and how many results it returns.
- Errors – Errors can be the result of an interrupted search or a problem with a source/connector. DWT monitors errors closely and proactively fixes any connector issues.
- Ranking – find which sources are returning relevant results to your user queries (and which aren’t). This often shows surprising results!
Do we track everything? Nope, not by a long shot. There are great, FREE analytics available, such as Google Analytics, that track, for example, IP addresses, landing pages, user location, browsers, and mobile usage. Supplementing with a separate analytics provider is a great idea. You can capture all of the other important marketing information that you may want to look at: How many people went to your application? What pages did they go to? How long were they there? DWT is happy to include the code snippets for your own analytics in your Explorit Everywhere! application.
With a well rounded approach to capture your analytics, your ability to track the success of your application, or the failure of some of your sources, can mean a more tailored approach to your next year, weeding out sources that aren’t used by your researchers, and money in your pocket.
Our customers like Explorit Everywhere! applications because they don’t have to “think” about how relevant the results are; all DWT applications have a five star, relevance-ranking system. Since many researchers just look at the first page of results, Explorit Everywhere! merges, ranks and de-duplicates results from all sources searched so the most relevant results appear at the top of the list. Easy-Peasy.
But many of our researchers perform advanced searches, refine their queries, and want to know exactly what results the source returned and in the order that the source returned them without DWT’s ranking applied. In this case, they have two choices: they can either open a new browser tab, go directly to their source, perform the same search and review their results (the long route), or they can simply filter their Explorit Everywhere! results set by the source and then by sort by Source Order. Voila.
- “Limit” your results set to the source you want to see results from.
- Select the “Sort by” filter to sort the results by “Source Order”.
You should now see the results page display results in the order that we received them from the source.
For researchers who prefer to see the results from sources directly, this is an efficient substitute for searching sources one by one and can save hours of research time. One search of all of the sources a researcher wants to include, then viewed individually by Source Order can mean less burnout and faster discovery. Source Order may be just a “little” filter on Explorit Everywhere! but for some researchers it’s one of the biggest benefits.
On January 8, 2015, Microsoft published a new, Customer Solution Case Study about Deep Web Technologies’ innovative search technology developed in collaboration with the WorldWideScience Alliance. Using the Microsoft Translation services, the search application WorldWideScience.org allows users to search in their native language, find results from sources around the world, and read the results translated back into their language. In light of the enormous strides made each year in the global scientific community where timely dissemination of the vast published knowledge is critical, WorldWideScience.org increases access to many important databases and encourages international collaboration.
The WorldWideScience Alliance turned to Abe Lederman, Chief Executive Officer and Chief Technology Officer of Deep Web Technologies, to realize its vision of a better, more automated solution with multilingual support. “We wanted to create an application that would make scholarly material more accessible worldwide to both English and non-English speakers,” he says. “For instance, we wanted a French-speaking user to be able to type in a query and find documents written in any language.”
The Case Study, posted to the Microsoft “Customer Stories” page, comes on the heels of a WorldWideScience.org update in 2014, improving the application look and feel and speed. Additionally, 2015 holds a bright future as the study mentions: “To provide better accessibility, WorldWideScience.org also offers a mobile interface. Deep Web Technologies is launching a streamlined HTML5 version that will work with virtually any device, whether PC, phone, or tablet. Other future enhancements include a localization feature that will provide search portals in the user’s native language.”
In response to the Case Study, Olivier Fontana, Director of Product Marketing for Microsoft Translator said, “Microsoft Translator can help customers better reach their internal and external stakeholders across languages. By building on the proven, customizable and scalable Translator API, Deep Web Technologies has developed a solution that has a direct impact on researcher’s ability to learn and exchange with their peers around the world, thereby improving their own research impact.” The Microsoft Translator Team Blog has followed up on the Case Study here.
Oh, and one more thing…WorldWideScience.org is not the only Deep Web Technologies’ multilingual application. WorldWideEnergy translates energy related content into four languages and the United Nations Economic Commission for Africa will be rolling out a multilingual search in 2015.
Read DWT’s Press Release
Study Shows WorldWideScience Alliance and Deep Web Technologies Provide Global Access to Scientific Research
SANTA FE, N.M., Jan. 15, 2015 /PRNewswire/ – Microsoft’s new Customer Case Study, published on January 08, 2015, commends the innovative, multilingual, search solution, WorldWideScience.org, developed in partnership by Deep Web Technologies (DWT), Microsoft Translator, and the WorldWideScience Alliance. WorldWideScience.org combines DWT’s federated search solution, Explorit Everywhere!, and Microsoft’s Machine Translation Services (Microsoft Translator) to provide global access to science published in any language by translating a user’s queries into the language of the source and search results into a user’s native language. Lorrie Johnson, the WorldWideScience.org Project Manager, explains “We search approximately 100 repositories, 20 of which are non-English, that we estimate include more than 500 million pages of science and technology information. So instead of having to go to 100 different sources to find content, WorldWideScience.org, using Microsoft Translator, offers the ability to search all of them with a single query.”
DWT’s Explorit Everywhere! multilingual solution, using Microsoft Translator, encourages international collaboration and allows researchers to find published information in their field of study, regardless of the language. “We found Microsoft Translator to be fast and accurate, and enjoyed working with the translator team,” mentions Abe Lederman, DWT’s CEO and CTO. “Users definitely appreciate viewing the side-by-side page translations they see through Microsoft Translator when they click on a result from the application.”
DWT has been refining their technology with the WorldWideScience Alliance since 2010. The application is designed for intuitive use and exposes researchers to diverse perspectives from researchers in foreign countries. “Using Microsoft Translator, WorldWideScience.org has gained a lot of attention and visibility in government circles,” says Lederman who sees opportunities to use his company’s Explorit Everywhere! application for many other solutions. “The intelligence community, multinational companies, and risk-analysis firms are all examples of organizations that could really benefit from federated, multilingual searches.”
“Microsoft Translator can help customers better reach their internal and external stakeholders across languages. By building on the proven, customizable and scalable Translator API, Deep Web Technologies has developed a solution that has a direct impact on researcher’s ability to learn and exchange with their peers around the world, thereby improving their own research impact,” says Olivier Fontana, Director of Product Marketing for Microsoft Translator.
About Deep Web Technologies
Deep Web Technologies (http://www.deepwebtech.com) creates custom, sophisticated federated search solutions, based on its Explorit Everywhere!TM, for clients who demand precise, accurate results. It is the tool of choice when needing to access the Deep Web, a collection of Internet information sources that are generally not accessible to web spiders or crawlers and cannot, therefore, be indexed for search by popular search engines such as Google, Yahoo! or Bing. Explorit performs real-time searches of multiple information sources, in parallel, merging the results into a single page. Serving Fortune 500 companies, the Science.gov Alliance, the U.S. Department of Energy, Stanford University, the WorldwideScience Alliance and a wide variety of other customers, partners and research and library alliances, Deep Web Technologies has built a reputation as the “researcher’s choice” for its advanced, agile information discovery tools.
Deep Web Technologies